Whether you made the reservation througt our website or by email, you should receive an email confirmation about your reservation wthing 24 hours of your request. Please check your spam/unwnated mail folder.
All the reservations are confirmed within 24 hours. Please check your spam/unwanted mail folder. If you haven’t received an email confirmation, get in touch with us by calling +34 628 55 99 30
To reserve a vehicle on the same day, you should do so by calling +34 628 55 99 30 and we’ll confirm your reservation, if we have vehicles available.
No payment will be charged when you make the reservation. Once we give you the car, the payment will be made on your credit card (Visa, MasterCard, or cash).
It is not permitted. The rented vehicle is only authorized to drive in the autonomous community of Andalusia. If you wish to rent a vehicle to go to Portugal or Morocco, please contact us, we have special conditions for this type of rentals.
If we receive a traffic fine we are obliged by law to communicate the details of the driver as listed on the rental contract, this management is free.
You need a passport or valid identity card, driver’s license and credit card.
The renter, and all additional drivers, must be at least 23/25 years old (depends on the vehicle to rent) and have a driver’s license at least 2 years old.
The price includes the rental of the vehicle, VAT and insurance with excess.
In the case that the vehicle suffers an accident during the rental, the renter must pay damages up to a maximum quantity equal to the amount of the excess. This amount varies depending on the value of the vehicle rented.
2 nd Additional driver.
Isofix baby seat.
The vehicle is delivered to you with half a fuel tank and must be returned with the same amount. If the vehicle is returned with less fuel, we will charge it to the credit card.
We will know if there are any delays with your flight and will be waiting for you at the time of your arrival. For this, please provide us with your flight number, as this will help us know the exact time of your arrival.
After-hours are charged as follows:
- A supplement of €20 for deliveries from 20:00 - 22:30.
- A supplement of €25 for deliveries from 22:30 - 9:00 the next day.
All our contracts provide a 24x7 roadside assistance service with multi language capacity. Insurance agency Mapfre 902 448 844
You may also call us at +34 952 10 50 50 during office hours (Monday to Sunday from 9:00 - 14:00 and 16:00 - 20:00) or at +34 952 10 50 50 at any other time.
The rental can be extended if the vehicle is available but you’ll need to pass by our offices to sign the new contract.
You can take pets with you in the car as long as you protect the seats. An additional interior cleaning fee may be charged depending on the state of the car when returned.
If this happens during our office hours (Monday - Sunday from 9:00 - 14:00 and 16:00 - 20:00) call us on +34 628 55 99 30
Outside these hours you can contact us on +34 628 55 99 30
Yes, we offer that service but you need to ckeck with us availabitlity and prices in advance.
Whoever receives you upon your arrival will also explain to you how to return the vehicle.
Whoever signed the contract is allowed to drive the vehicle, as long as they meet the requirements of BerenguerAuto, i.e. at least 23/25 years old and with a driver’s license of at least 2 years.
A companion can also drive the vehicle as long as BerenguerAuto is informed and all required documentation is provided.
The kilometres are unlimited, bearing in mind that you can only travel in Andalusia and Gibraltar.